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Can I remove the 'Ask a Question’ option from the Luciq pop-up menu?

Any option in the Luciq menu can be removed.

Aya avatar
Written by Aya
Updated this week

By default, our prompt has the following 3 Prompt Options:

  • Report a problem: send you a bug report.

  • Suggest an improvement: send you feedback.

  • Ask a Question: send you a chat.

You can enable or disable any option in the Luciq pop-up menu by disabling the feature related to that option.

You can remove the Ask a Question button from the pop-up by disabling the Chats feature. Here is more information on how to do so on iOS.

For other prompt options, enabling or disabling, you can check our documentation here based on your platform:

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