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Visual Issues

Written by Aya

Overview

AI Visual Issues is a feature built on top of Session Replay. Once enabled, it uses AI to analyze screenshots captured during user sessions and detect visual defects such as:

  • Misaligned or overlapping UI elements

  • Color inconsistencies that differ from the intended design

  • Unexpected layout shifts or spacing issues

  • Text clipping, overflow, or truncation

  • Rendering artifacts or other visual anomalies

Detected issues appear as Visual Issue events, which can be filtered and reviewed alongside standard session data.

How to Use

Note: Session Replay must be enabled before using AI Visual Issues.

Once the feature is enabled, follow these steps:

Step-by-Step

  1. In the Session Replay list, apply the AI Issues filter to display sessions containing AI-detected issues.

2. Open a session with flagged issues.

3. Navigate to the issue by either:

  • Scrolling through the event timeline to locate the Visual Issue event

  • Clicking the purple marker on the timeline to jump directly to the related screenshot

4. Use the AI Issues filter to specifically display Visual Issues.

Each Visual Issue event includes:

  • The screenshot where the issue was detected

  • A short description of the detected issue (for example: “Element misaligned by 4px”)

How It Works

No instrumentation changes are required. Once enabled, existing session screenshots are automatically processed through the visual analysis pipeline.

  • Session screenshots are analyzed using an AI model

  • When a potential anomaly is identified, a Visual Issue event is generated

  • The event is added to the timeline at the same timestamp as the related screenshot

  • The event payload includes a description of the detected anomaly

  • Frontend UI controls allow filtering and inspection of these events alongside other session data

Compatibility & Requirements

  • Supported Platforms: All mobile platforms currently supported by Luciq, including iOS, Android, and React Native

  • Prerequisite: Session Replay must be enabled

  • SDK Upgrade Required: No, the feature runs entirely server-side

Limits & Quotas

  • Up to 1,000 analyzed sessions per account each month

  • Up to 1,000 generated Visual Issues per month

Getting Access

AI Visual Issues is currently available as a beta, invite-only feature.

To request access:

  • Submit a request through Intercom or the support chat

  • Enterprise customers can contact their Customer Success Manager to join the waitlist

Once approved, the feature will be enabled from the backend without requiring any SDK changes.

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