Luciq

Dive deep into the bug and feedback reporting product and all of its features.

Introducing Luciq Bug Reporting and Feedback

Organize your bug reports and feedback by allowing users to select from predefined categories.

Report Categories

Group your duplicate bugs together and take all your actions once.

Marking Bug as Duplicate

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Get to know the Luciq comprehensive In-App Bug Reporting and feedback product.

Bug Reporting and Feedback

Introducing Luciq Bug Grouping

Reduces triage time by automatically detecting and grouping duplicate bug reports. You’ll get cleaner bug lists, clearer issue impact, and a single master report you can act on.

Bug Grouping

Does Bug Grouping replace the Mark as Duplicate action?

Will Bug Grouping combine my existing manual groups?

Can I still change or undo an automatic grouping?

FAQs

Sometimes a bug can be displayed on the dashboard before the attachments are received.

Why are some reports missing their screenshots and attachments?

Luciq is built for use with both beta testers and live users in mind.

Is bug reporting only for beta testers?

We have an onboarding introduction and an educational video guide.

How can I tell my users that they can report bugs or issues through Luciq?

Absolutely! You can attach more than one screenshot to the bug reports

Can I attach more than one screenshot to a bug report?

Long story short... yes! The users can record and attach videos to bug reports.

Does Luciq give users the ability to record and attach videos to bug reports?

That's easy to do using our report categories menu!

I want incoming reports to be tagged by users. Can I do that?

How do you protect sensitive information in captured screenshots?

Screenshots can be annotated, blurred, and magnified.

Does Luciq give users the ability to annotate screenshots when reporting bugs?

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